1. Workmanship guarentee- I guarentee my work. if something breaks due to my craftmanship, please contact me. I will fix it for no charge. I want you to get a life of wear out of my products. If by chance, you break a piece of my jewlery, I will still fix it, but there may be a charge for materials or time.
2. Return policy- I don't do returns. I may consider an exchange if it is within 3 weeks of the purchase date. Please contact me with all and any questions regarding this process.
3. I try to ship within 3 business days of your order. Your package will come in either a box, or recyled packaging, as I try to re-use as many things as I can to keep my business as green as possible. It may not look pretty, but it will come safely packed.
4. I ship first class USPS, unless requested otherwise. I do not insure packages. If you would like insurance, or signature confirmation please contact me and I will add it, but there will be an additional charge for it. For interantional shipping, if your order is over $100, I may require you to purchase insurance if it is available.
5. I ship to the address you have in your paypal account. So if that is not correct, you must change it right away. Shiping labels are generated directly from paypal.